• FREQUENTLY ASKED QUESTIONS

  • ABOUT THE THEATER

    > Where is the theater located?
    The Greenwich Odeum is located at 59 Main Street in East Greenwich, Rhode Island. For driving directions, click here.
    > Who owns the theater?
    The theater is owned by the Odeum Corp., a non-profit organization.
    > Who runs the theater?
    The theater is run by its General Manager, Operations & Programs Manager and Box Office & Bar Manager with our Board of Directors handling long-term planning and day-to-day operations.
    > What year was the theater built?
    The theater was built in 1926 as a vaudeville theater.
    > What's upstairs?
    The second floor of the Odeum is where the former movie projection room is (which we use today for our digital projector). Formerly, the second floor also housed a barber shop, a real estate office, and a number of other businesses. Our renovation plans are targeting a lounge space for people to mingle pre- and post-show, as well as access to our planned balcony.
    > Is there a basement?
    Yes, but not much of one! It's only large enough to house the building mechanicals.
    > How many seats does the theater have?
    Currently we have 484 seats - 410 downstairs, and 74 upstairs.
    > Is the theater wheelchair accessible?
    We recently completed renovations to bring our theater into ADA compliance. Additionally, we offer accessible seating options through our box office.

  • ATTENDING SHOWS

    > How can I hear about new shows?
    Signing up for our email list is the best way, as is following us on Facebook. Information about both of those is down at the bottom of this page.
    > How do I purchase tickets to shows?
    Each of our events has a "Buy Tickets" link. You may also purchase tickets at our theater box office (Wednesday & Saturday from 2pm to 6pm and Fridays 10am to 6pm) and during any show. We also take phone orders during box office hours at 401-885-4000.

    We’d like to remind our patrons that these are  the only secure and valid ways to purchase tickets for our upcoming shows. Please be aware that tickets purchased through other sources may or may not be legitimate. This includes other websites as well as individuals “reselling” tickets through social media.

    For sold out shows, the Odeum’s Box Office will keep a waitlist and will try to resell tickets for patrons who cannot attend the show. This is the only safe way to purchase resale tickets for Odeum shows.

    Purchasing from the Odeum Box Office is the only way to be sure about seat location and we can restore your tickets if you lose them.  We’re here to help and will help you when you purchase direct.  If you purchase tickets from a reseller and have issues, The Odeum Box Office is unable to help.  

    Please be vigilant and protect yourselves from fraudulent tickets!

    > What type of payment do you accept?
    We accept all major credit cards both online and at the box office, and we also accept cash at the box office.
    > Where is the Will Call window?
    The Will Call window is inside the theater lobby.
    > Do you offer refunds for tickets?
    All ticket sales are final. If you are unable to use your tickets to a show and the show is sold out, we can try to resell them at the box office the day of the show (minus any ticket fees incurred).
    > How old do you have to be to attend a show?
    Most of our shows are All Ages, however some shows may have content that isn't appropriate for all, so please be aware when buying tickets.
    > Does my child need a ticket if he/she sits on my lap?
    Children 2 years and up need a ticket to attend a show.
    > What time do doors open before a show?
    Doors typically open one hour before showtime.
    > Is there a seating chart available so I can see where my seats are?
    You can view a seating chart of the theater here.
    > Do you sell food or drinks?
    Our concessions offer some snack selections, and we have a full bar as well.
    > What are your policies regarding photo/video/audio?
    Each artist has their own policy regarding taking pictures and recording shows. Please call ahead or take note in the lobby when you arrive. As a rule of thumb, professional gear is typically not allowed.
    > Are there any places nearby to eat before a show?
    East Greenwich has a number of fantastic places to grab a pre-show meal. You can find a list of those, as well as a list of nearby hotel options, here.
    > What is your policy regarding the Coronavirus?
    Click here to read the theater's statement and policies regarding the Coronavirus.

  • GETTING INVOLVED

    > How do I become a volunteer?
    We need volunteers of all shapes and sizes, with all different skillsets. To learn more about becoming a volunteer, click here.
    > What are these names on the arms of the seats, and how do I get mine on there?
    You can learn more about sponsoring a seat by clicking here.

  • USING THE THEATER

    > Can I rent the theater? How much does it cost?
    We do rent the theater for all sorts of things, from corporate events to private events to charity events. Rental rates vary, depending on a number of different factors. Email us for more information.
    > Who do I talk to about an idea for a show/performer?
    We love suggestions from our patrons, and if you have an idea for a show, email us!